UNDERSTAND BEHAVIOURS AND CONVERSATIONS FLOWS IN ORDER TO OPTIMISE YOUR CHATBOT.
Monitoring is an essential part of a chatbot, just like marketing ads, we need to understand and track what happens once deployed. Understanding conversation flows, correct misunderstood contexts, learn new requests from the user and implement them, all of those tasks are part of the monitoring process.
Our system allows you to keep track of many insights of your bot. It also guide which dialogue flows to implement next as users may ask questions that have not been thought about. In other words, monitoring is a quality and predictive tool to further train and improve your bot.